MailOfficiallyDocs Sign in
Web, Windows and Mac · Chapter XIV

Administration

Everything an owner or admin needs to run the company's email, in one console. Every change is recorded.

32 controls

Features

People and access

Overview

All plans

Mailboxes, aliases, admins, storage, domains and recent activity at a glance.

Use it when Every morning: see mailboxes, storage, domains and recent activity at a glance.

People

All plans

Add people one by one or from a CSV, set or generate passwords, suspend, reactivate, reset password or 2-step, unlock, delete (a backup is kept for 30 days, then erased).

Use it when Add 20 new staff from a spreadsheet, or reset someone's 2-step when they lose their phone.

Admin roles

All plans

Owner, Admin, Helpdesk (password and sign-in help only), Billing, Read-only.

Use it when Give the office manager Helpdesk: they can reset passwords but not see billing.

Addresses like sales@ that reach every member; members reply as the group; choose who may send to it.

Use it when sales@ reaches the whole sales team, and only they may send as it.

Extra addresses for one or more people, or a catch-all for the domain.

Use it when info@ and hello@ both arrive in Priya's mailbox.

One wizard: sign out everywhere, remove from groups, hand Drive files over, forward mail, auto-reply, copy the mailbox to a colleague, then suspend or delete.

Use it when An employee leaves: one wizard signs them out, hands over Drive files and forwards their mail.

Microsoft Entra ID, Okta, Google, any OpenID Connect or SAML 2.0 provider, with automatic user setup.

Use it when Staff sign in with Microsoft Entra ID; new hires get a mailbox automatically.

Security

Sign-in rules

Seal · Crest

Require 2-step for everyone, password length and complexity, breached-password check, expiry and history, change at first sign-in.

Use it when Require 2-step for everyone and block breached passwords.

Allow sign-in only from your office or company VPN, optionally for mail apps too. Stamp and Seal companies can try it free for 30 days, once.

Use it when Mail opens only from the office or company VPN.

Devices

All plans

Approve new devices, screen-lock and app-lock rules, block old app versions, Block, Sign out, Wipe (the app's data only), Mark as lost.

Use it when A phone is lost: wipe the MailOfficially app's data and mark it lost.

Instant alerts for outside forwarding, mass deletes, new-country sign-ins, many failed sign-ins, new admins, 2-step turned off.

Use it when Get an instant alert when someone sets up outside forwarding or deletes mail in bulk.

Allow or block apps that use "Continue with MailOfficially", and mail programs outside your network.

Use it when Allow your CRM to use "Continue with MailOfficially", and block unknown apps.

Mail flow and compliance

Quarantine, company allow / block lists, message trace for 30 days, and a sending guard that slows a hacked mailbox.

Use it when Find out why a customer's email didn't arrive with 30 days of message trace.

Mail rules

Seal · Crest

Approval before sending, hidden copies of someone's email, blocked attachment types.

Use it when Block .exe attachments, or require approval for emails to a competitor's domain.

A company signature filled with each person's details and a legal disclaimer, with live preview.

Use it when Every email gets a matching company signature and the legal disclaimer.

Warn, force a protected email or block when SSNs, card numbers, bank details, patient IDs or your own patterns leave by email.

Use it when Stop SSNs and patient IDs leaving by email unless sent protected.

We sign a Business Associate Agreement (BAA) with you in the console, and HIPAA safeguards switch on: 2-step, 12-character passwords, archiving, TLS-only sending, short sessions and an audit log. EMA stays off unless we approve it for your company. These support your HIPAA program; they do not make a company compliant on their own.

Use it when A clinic signs the BAA in the console and the HIPAA safeguards switch on.

Company setup

Add domains and alias domains, live health checks for MX, SPF, DKIM, DMARC, MTA-STS and BIMI, DKIM key rotation.

Use it when Add your new domain and see live checks for every record it needs.

Move the whole company from Google Workspace or Microsoft 365 (read-only, nothing changed on the old side): mail, contacts, calendars and files. Included in every plan.

Use it when Move the whole company from Google Workspace over a weekend; nothing changes on the old side.

Data migration

Seal · Crest

Self-service import of any other mailbox over IMAP (Gmail, Outlook, Yahoo, iCloud, Zoho and others), with ongoing sync while you switch.

Use it when Bring in a mailbox from an old host over IMAP, with sync until you switch.

Announcements

All plans

Banners or pop-ups for everyone or chosen people, with "Must confirm" and read tracking.

Use it when "Office closed on Monday" banner for everyone, with "Must confirm".

Your logo on sign-in and sidebar; company defaults for colors, fonts and layout, fixed or left to each person.

Use it when Your logo on the sign-in page and company colors for everyone.

Mail and storage reports, the full audit log (CSV), and per-person data export with a reason.

Use it when Download the audit log for an auditor, or export a leaver's data with a reason.

Change plan or users, card, invoices (PDF) and the AI add-on.

Use it when Add 5 users, switch to yearly billing or download invoices.

Company files, shared drives, active public links, storage by person, and whether people may share outside the company.

Use it when Stop staff sharing files outside the company, and see every active public link.

Meeting rooms

Seal · Crest

Add rooms and equipment with building, floor, seats and who may book.

Use it when Add Meeting room 1 with its floor and seats so people can book it.

Flows oversight

Seal · Crest

See and pause the automations people in your company run.

Use it when Pause a colleague's automation that is sending too many emails.

Bring all of a person's own addresses across your businesses into one inbox.

Use it when Set up the owner's All inboxes across the three businesses they run.

Share your link: the new company gets 20% off its first year, and you get a free month for each one that pays.

Use it when Refer a friend's company: they get 20% off and you get a free month.

API keys

All plans

Connect HR software and scripts to add, suspend and rename people and manage groups.

Use it when Your HR software creates mailboxes for new hires automatically.